Direct Payments - working or not working?

Direct payments are underscored in policy and enshrined in law. People’s experience doesn’t always live up to the ideal.

Informed by the experiences of people with direct payments during the Covid-19 pandemic, this new report looks at how they could work better, what the issues are and how direct payments should support a good life.

Come and work with us

We're looking for a new head of TLAP - have you got the drive, energy and enthusiasm? Closing date has been extended to 19 April. 

Pie chart 80%

Evaluation finds TLAP highly rated

80% of survey respondents would recommend TLAP as go-to experts in personalised care. Read the headlines from our recent independent evaluation.


Check out all the TLAP and partner resources on person-centred care and support, self-directed support, market shaping, co-production and building community capacity. 

Projects to support professionals

Key resources


Podcasts on thinking differently about social care with experts and spokespeople from the field of person-centred care and support. 


A-Z library of person-centred care & support resources to support social care transformation.

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Our key tools

TLAP Care and Support Jargon Buster

TLAP's  Care and Support Jargon Buster makes sense of jargon that is used in health and social care. Add the TLAP Jargon Buster to your website by downloading the widget. Now with a COVID19 explainer.

Innovations in community-centred support

A directory of innovations for commissioners and providers to find out about community-centred approaches that are having a positive impact on people’s lives.

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