We are a national partnership transforming health and care through personalisation and community-based support

About Think Local Act Personal

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A call for Making it Real

TLAP is  updating the Making it Real framework in 2017 so that it better reflects the context in which people with care and support needs, carers and practitioners are working.

Read the news story - A Call for Making it Real

Read the first in the blog series Guarding the flame of real personalisation, then, now and into the future

Join the debate 


Projects to support professionals

Key resources

Engaging and Empowering Communities: a shared commitment and call to action

A  compelling narrative on the conditions needed to create strong and inclusive communities.

Individual Service Funds (ISFs) and Contracting for Flexible Support

This practice guidance offers councils a way to promote personalisation by
working differently with their local partners in the provision of more
flexible support.

Making it Real: Marking progress towards personalised, community based support

Making it Real helps organisations check their progress and decide what they need to do to keep moving forward to deliver real change and positive outcomes with people. 

Co-production - The ladder of participation

The ladder describes the different steps on the rung toward achieving full co-production in health and social care.

Top Ten Tips

A list of tips for effective co-production.

more resources

Our key tools

Jargon Buster

The Care and Support Jargon Buster is a plain English guide to the most commonly used social care words and phrases and what they mean.

Personalised care & support planning tool

Supporting integrated care for people with health and social care needs.

People not process - Coproduction in commissioning tool

A resource to support councils use coproduction in their market shaping and commissioning practice according to Care Act guidance.

Information and Advice Strategy Toolkit

A step-by-step guide to help local authorities meet the requirements of the Care Act and associated statutory guidance in relation to the provision of information and advice.

Personal Budgets Minimum Process Framework

A web tool to help councils deliver personal budgets with less bureaucracy and expense, and still meet Care Act duties.

more tools