Self-directed support and personal budgets
Support to councils and providers to help people self-direct how they spend their allocated budget for improved wellbeing and independence.
People can self-direct through personal budgets , direct payment offered as an Individual Service Fund.


Webinar: Understanding rights and entitlements in self-directed support
The webinar is for social workers and staff who assess people’s needs, and for people entitled to support, peer support groups and disabled people’s organisations. Two expert speakers talk through the issues and problems associated with offering people choice and support as intended in the Care Act 2014. (1 hour webinar & downloadable slides)
Key resources
Stories of success in care and support planning
Case story examples showing effective care and support planning undertaken outside statutory services.
Podcast -Mental health and personalisation
A discussion on emerging successful approaches to supporting people with mental health conditions showcased at an event with Association of Mental Health Providers.
Podcast- Is support planning working?
Reflections on the creative and diverse ways that people are using their personal budgets, and the support planning process as a whole. (6 mins)
Making it Real for personalisation in mental health
Working examples of how three organisations are weaving together recovery, co-production and peer support.
Payment cards as a means of managing a personal budget
Recommendations to support councils with Care Act guidance on personal budgets and payment cards.
Health and care charities argue that the use of personal budgets in health care reaffirms NHS values
This paper counters criticism that personal budgets undermine the values of the NHS.
Personal Outcomes Evaluation Tool (POET) for adults in receipt of social care support - 2017 report
Survey of 4,300 responses measuring experiences of people in receipt of persoanl budgets and personalised care & support.
Individual Service Funds (ISFs) and Contracting for Flexible Support
This Guide, aimed at council commissioners and providers, sets out how councils can contract in a way that gives the person more control over their support.
Getting Better Outcomes for Older People using personal budgets
Report on what does and doesn't work well for older people using personal budgets
Delivering Care and Support Planning
This report offers councils practical examples for delivering Care & Support plans that are both Care Act compliant and person-centred in their approach.
Self-Directed Support: Reducing process, increasing choice and control
Report aimed at council staff responsible for implementing self-directed support
Trust is the key: Increasing the take-up of direct payments
Report with case studies on latest guidance for increasing the uptake of direct payments
Personal Budgets Minimum Process Framework
An interactive web resource to help councils simplify processes for delivering personal budgets, in line with Care Act duties.