Personal Outcomes Evaluation Tool (POET) for adults in receipt of social care support - 2017 report

The Personal Outcomes Evaluation Tool is developed by In Control and the Centre for Disability Research at Lancaster University. It measures the  experiences of people in receipt of personal  budgets and personalised care and support. In particular, how people experience the planning of their care.

Following the introduction of the Care Act, the POET was amended to more closely examine three key area: wellbeing, personal budgets and outcomes.

This year 4,300 responses were collected from two sources. Firstly, a series of 14 one-off surveys in different council areas. Secondly, ongoing data collection from four councils who have embedded POET survey into their review process and local IT systems, collecting data routinely.

Around three quarters of people reported the support they get as good or very good in terms of amount of support received, and choice and control.

People were less positive about impact of support on everyday activity like taking part in community and relationships.