Resource library

What can and should be done to improve people's experience of direct payments?

Delivering Care & Support Planning has been developed with people who use services, families and carers to show what good care and support planning looks like in practice. It is backed up with examples...

The focus of personalisation has been on supporting people in community settings, more needs to done to support people who are working to make personalisation happen in care homes for older people.

Organisations interested to get involved with Making it Real can view these examples to support your applications.

Working examples of how three organisations are weaving together recovery, co-production and peer support to deliver personalised care and support for people with mental health conditions. 

Recruiting and Retaining Personal Assistants

What does good personalised community-based care and support looks like for people in ethnically diverse communities?

TLAP have designed a tool to inform and guide leaders, commissioners, planners, clinicians and practitioners through designing and delivering personalised care and support planning for people with a...