What can and should be done to improve people's experience of direct payments?
This guidance has been developed to make the case for new approaches to support people should a direct payment not be the preferred option.
Are direct payments working the way they should be?
A collection of products aimed at councils and providers to implement ISFs
Recruiting and Retaining Personal Assistants
This briefing document is a summary of the lessons learned to date on the implementation of Individual Service Funds in the West Midlands.