Leadership and Workforce
For personalisation to truly happen in care and support, we need to see changes in cultures, practices, and mindsets. People must start to think, react and act differently at every level.
This work focuses on connecting the workforce, to reflect and learn. As well as extending support to organisations involved in delivering health and social care.

Personal Assistant Survey - The Forgotten Workforce
This report is the result of a survey with nearly 1,000 people supported by a personal assistant to explore the issues they face around recruitment and retention.
The Forgotten Workforce video
This two minute graphic animation describes TLAP's report, based on a survey response of nearly 1,000 people who employ a personal assistant.