Recruiting and Retaining Personal Assistants
A short video detailing the challenges faced by people trying to find the support they need through a direct payment or personal health budget.
What can and should be done to improve people's experience of direct payments?
Are direct payments working the way they should be?
Having conversations as part of assessments with people who need care and support, rather than following a standard form, can help you commission local services that people want and need.