Help and guidance for personalised care and support

We know it can be hard to know where to start. We can support you with co-production, through Think Local Act Personal’s co-production group, NCAG. And we share resources and showcase examples from other organisations to encourage learning and sharing.

Covid-19 Making it Real statements

The following Making it Real statements are a collection that focus on the areas that matter most to people in receipt of care & the workforce. 

Covid-19 Making it Real I statements pdf download

Covid-19 Making it Real We statments pdf download

Blog "Hard won rights of personalisation  should not become another casualty of Covid-19" by Kate Sibthorp, carer and member of the National Co-production Advisory Group (NCAG). 

Podcast - Making it Real: How to do it

A snapshot on everything you need to know to do making it Real from Kate Sibthorp a carer and key architect for the new version of MiR. 

Shropshire Council Making it Real account

Shropshire Council’s annual magazine about adult social care. True stories from real people about what’s worked and what hasn’t, how real experience can trigger change and improvements.

Personalisation in Mental Health 2019

This paper is for commissioners, provider organisations and people with lived experience who want to see personalised care policies become practice for more people with mental health conditions. 

Making it Real webinar

A webinar on what Making it Real, how it can support your organisation with some practice examples, and how you can get involved.

Making it Real example application forms

Examples of application forms from the perspective of councils, providers and home care providers to support your application to get involved. 


Practical examples of how to work in co-production with people who access services and colleagues.

Support from the National Co-production Advisory Group (NCAG)

How to get help and advice to support your organisation

Stories and resources

Case studies from organisations and Think Local Act Personal (TLAP) tools.