Local Government Association

What our organisation does to support people with care and support needs:

The LGA is the national voice of local government in England.

We are a politically-led, cross-party organisation, working on behalf of councils so they have a credible voice with national government.

We influence and set the political agenda on issues that matter most to councils.
We work across policy areas which are the responsibility for councils, including adult and children’s social care services, culture and leisure and housing.

The LGA also hosts the Care and health Improvement partnership (CHIP) provides support to councils in England for social care, integration, health and digital improvement, and support the Transforming Care programme.


Wellbeing and independence Information and advice Active support and communities Flexible and integrated care and support When things need to change Workforce


Name: Simon Williams, Director of Social Care Improvement.
Email: Get in touch
Tel: 07500 815710

What we will do to Make it Real

The LGA will continue to share the Making it Real principles with councils and encourage approaches to improve participation where necessary. Our board members are all local elected councillors and are committed to ensuring the voice of people with care and support needs are reflected in our work.

The LGA will use our networks, events and other communications to promote key messages and development from Making it Real and TLAP. The LGA will share examples of good practice and research nationally where appropriate.

The LGA will link Making it Real into relevant national policy and improvement programmes where we represent local government, in particular adult social care and health. We will also link with other priority areas such as workforce, supported housing, mental health and health integration.

We will continue to make the case for government funding of adult social care and local government to ensure that councils can deliver social care according to the principles of Making it Real.

In the autumn we will launch updated Market Position Statement Guidance commissioned from the Institute of Public Care. Once this is launched, we will be developing an offer for councils to further skill up council commissioners. TLAP have contributed extensively to this work.

How we will co-produce and with whom

The LGA aim to have people with lived experience involved in all our key policy and improvement work. We represent local government sector on a wide range of national and local groups, forums and meetings and make regular submissions to government on social care issues. We work closely with user representative groups in all policy are members of TLAP, in particular, we work closely with TLAP and the National Co-production Advisory Group to ensure we are reflecting the user perspective.

Our experience

We are promoting ‘Making Safeguarding Personal’ through the CHIP Programme. This includes briefing Safeguarding Adults Boards on engaging with people with lived experience, and promoting this approach to safeguarding.

CHIP commissioning and markets team further promote Making It Real by:

-Offering constructive conversation events for councils - a three-way organised event between people with lived experience, providers and commissioners to encourage local conversations about commissioning strategies.

-Providing a library of resources for councils which includes information about TLAP Making it Real and co-production approaches.

-We attend and contribute to the TLAP organised Care Markets and Quality Forum.

CHIP are developing an easy-read guide to the High Impact Change Model for managing transfers of care from hospital, of so that people can engage with health and social care systems around the model, know the right questions to ask and understand what they can expect from the system when they are admitted to hospital. We will be holding a workshop with NCAG to get their thoughts on how to develop this resource.

CHIP are working with the SCIE to create 15 actions that systems can take to improve how they work together and support people in their communities.