Six themes of Making it Real

Making it Real is built around six themes to reflect the most important elements of personalised care and support.

Each theme has a number of I statements that describe what good looks like from an individual perspective. These are followed by We statements that express what organisations should be doing to make sure people’s actual experience of care and support lives up to the I statements.

Wellbeing and independence

Living the life I want, keeping safe and well

Information and advice

Having the information I need, when I need it

Active and supportive communities

Keeping family, friends and connections


The people who support me