A new Making it Real is on the way and the process is changing. Contact info@tlap.org.uk to register interest for now.

Making it Real: Marking progress towards personalised, community based support

Making it Real sets out what people who use services and carers expect to see and experience if support services are truly personalised. They are set of "progress markers" - written by real people and families - that can help an organisation to check how they are going towards transforming adult social care. The aim of Making it Real is for people to have more choice and control so they can live full and independent lives.

Read our short overview

Download our document (pdf - 834Kb)
Download our easy read document (pdf - 3.8Mb)

How Making it Real works

Video stories

Watch our Making it Real personal stories.

The steps you'll take

View the steps you need to take to declare a commitment.

Case studies

Read about the work other organisations have done.


Read the Making it Real frequently asked questions.

Support materials

Documents and presentations to help you make it real.

Information for service users

How people who use services and carers can use Making it Real.