Information, advice and brokerage
Good information and advice must start with accessible language and that means avoiding jargon and using Plain English where ever possible.
Take a look at our Care and Support Jargon Buster to help you make sense of the most commonly used words and phrases in care and support.
We are committed to busting jargon. You can too by adding this popular tool to your own website and submitting terms we haven't included.
A step-by-step guide to help local authorities meet the requirements of the Care Act and associated statutory guidance in relation to the provision of information and advice.