People not process - Co-production in commissioning

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People not process is a web based tool that explains what councils should think about to make sure they are working in the way the new Act says they should. This includes encouraging councils to seriously think about using co-production in their approach to market shaping and commissioning, which is described in the guidance as a "shared endeavour".

This online tool explains how councils can do this, drawing on a range of evidence of innovative practice and incorporating advice and examples to illustrate the steps that can be taken to make progress.

It was developed by the New Economics Foundation in partnership with people who use services and carers. It supports the commissioning standards set out in Commissioning for Better Outcomes: A Route Map (opens new window), jointly published in prototype form by the University of Birmingham, ADASS, the LGA, DH and Think Local Act Personal in 2014.