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Leaner approaches to council operating systems

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Think Local, Act Personal has developed new advice and thinking around how to reduce bureaucracy by developing three linked papers:

  • Adult Social Care Minimum Process Framework
  • Improving Direct Payment Delivery
  • Re-thinking Support Planning: Ideas for an Alternative Approach

These three linked papers show that to achieve good results that make a difference to people's lives, there needs to be simplicity and clarity around the processes of Personal Budgets.