Resource library

Recruiting and Retaining Personal Assistants

What can and should be done to improve people's experience of direct payments?

Are direct payments working the way they should be?

Report by TLAP Insight Group into the experiences of people who access care and support

This report is intended for those wishing to develop an asset-based approach to care and support, commissioners interested in alternative approaches to commissioning and people who access or wish to access care and support through a direct payment, individual service fund or personal budget.

The report will be of interest to all those who are interested and committed to creating a new and better form of social care - based on the principle that people want a life and not a service.

This study looks at how some councils are seeking to transform social care by working closely with innovative providers and shifting their own approach to commissioning.