Resource library

What can and should be done to improve people's experience of direct payments?

Are direct payments working the way they should be?

Report by TLAP Insight Group into the experiences of people who access care and support

This report is intended for those wishing to develop an asset-based approach to care and support, commissioners interested in alternative approaches to commissioning and people who access or wish to access care and support through a direct payment, individual service fund or personal budget.

The report will be of interest to all those who are interested and committed to creating a new and better form of social care - based on the principle that people want a life and not a service.

Having conversations as part of assessments with people who need care and support, rather than following a standard form, can help you commission local services that people want and need.

This document covers six different methods for hosting meetings including World Café, Counting in Local Assets and Who is missing and how might we engage them. It was developed with elected members and...

This resource is aimed at commissioners charged with meeting the new duties to provide advocacy under the Care Act. It helps commissioning officers in councils to think through their new duties and understand...

This framework was written by The University of Birmingham to support the implementation of the Care Act. It outlines 12 standards of high quality person-centred and outcomes-focused commissioning.