Supporting a sustainable & responsive market for people- Spring 2019
The event focused on supporting a sustainable and responsive market which works well for people. Topics included: recruitment, care and support planning, the role of personal assistants and ways to improve quality standards.
Summary of the day
Adult Social Care National Recruitment Campaign
Supporting presentation: National Recruitment Campaign
Jennifer Sheils from the Department of Health presented on the developments of the National Recruitment Campaign which covered:
- Learning from the pilots that had taken place to date
- Talking through further testing and consultation with the market
- Setting out the current recruitment campaign and the way it is targeted
- Providing a copy of the creative adverts that had been developed and links to the campaign provider toolkit
- Setting out the benefits to the care provider market in utilising the recruitment campaign
The audience provided feedback on areas that were of importance to them:
- Ensure recruitment for all working age people and not only targeted at a certain age group.
- To see the Adult Social Care sector at the forefront of the campaign so an online tool which was purely branded for the Adult Social Care market was seen as important for future work.
- Reflect on the importance of having people with the right values for a career in care and having opportunities for career progression.
To find out more, please see the following link: Every Day is Different
My Support, my own way focused on personal assistants
The 2nd morning session focused on what it is like to employ a personal assistant, the information, resources and advice available from Skills for Care and how personal health budgets had been used to employ personal assistants which had achieved good outcomes.
Supporting presentations: Kate PA's and Making it Real
Carol Employment and Engagement of Personal Assistants
Steve using Personal Health Budgets to employ a PA
Kate Sibthorp from the National Coproduction Advisory Group focused on the use of the Making it Real Framework in discussions about care and support – ensuring a conversation about what matters to me! Kate focused on 6 key themes:
- Living the life I want, keeping safe and well
- Keeping Family, Friends and connections
- Having the information I need when I need it
- My support, my own way
- Staying in control
- The people who support me
Kate continued to give a very powerful and personal view of what it was like to employ a PA. When it’s good, it’s very, very good but when it’s bad it’s horrid!
TLAP has heard so many times today, people want a life, not a service! Think about living, rather than care!
Please sign up to Making it Real on the Think Local Act Personal website: Making it Real
Information, advice and support available to support individual employers and personal assistants
Carol Reeves from Skills for Care provided an overview of what resources, advice and support was available to individual employers and personal assistants. Carol also shared:
- Compelling facts and figures about Personal Assistants
- Practice from around the country
- The secrets of success in employing PA’s
- Links to funding available for training
Carol also stressed the importance of working together to develop the PA market.
For further information, please see the following link:
Essentials of Personal Health Budgets
Steve Pruner from NHS England presented on the national Personal Health Budgets programme. Steve spoke about the importance of working in equal partnership with the NHS on Personal Health Budgets in relation to Health and Wellbeing and gave some examples of how this had worked well and made a difference to people’s lives.
Steve also reflected on a recent quality health survey in 2018 which surveyed 390 Personal Budget Holders.
For further information, please use the following link:
What matters to me?
Supporting presentation: Robert and Anne - Esther Philosophy of Care
Anne Tidmarsh and Dr Robert Stewart from Kent County Council presented on the Esther Philosophy of Care. The Esther model was created in Sweden and has been adopted and adapted for use by Kent Council Council to focus on what matters to me! Esther was designed by people who are accessing or needing services including communities and the voluntary sector.
Robert and Anne ran an Esther style café with the audience to demonstrate how important it is to focus on what matters to the individual. There are several films available to demonstrate what difference this way of working can make to people and their lives.
Please visit the following web-link for more information: https://designandlearningcentre.com
Panel discussion on proactive and responsive markets which work well for people
The Care Markets and Quality Forum Steering Group members from the Local Government Association, the Association of Directors of Adult Social Services, United Kingdom Home Care Association, the Care Quality Commissioning and the National Coproduction Advisory Group had an interesting panel discussion on proactive and responsive markets which work well for people. Podcast on Innovations for supporting a proactive and responsive market. (opens new window)