Care Markets and Quality Forum: Avoiding Winters of Discontent - 8th November

In 2017/18 the Care Quality Commission reviewed 20 local health and care systems to understand how services work together to meet the needs of people who move between health and care services, with a particular focus on people aged over 65.

Findings from these reviews were published by the CQC in its report Beyond Barriers: how older people move between health and care in England. This identifies a number of ingredients critical to making progress towards systems that work better for people. They include strong relationships at all levels, joint funding and commissioning, and the right staff with the right skills.

At this event we will use the findings of the CQC to explore how commissioners and providers can develop better and more personalised care and support. We will hear from senior leaders, who are ‘walking the talk’ of integration, on how they are addressing the current pressures on the system such as delayed transfers of care.

These approaches are not more of the same, but involve commissioning differently, collaborative working with providers, and focusing on working with people and communities. The event will take an all age approach and will be highly interactive.

Presentation notes and slides


Marjory Broughton and Dame Phillipa Russell

South East Forum on Ageing

Stephen Chandler

Director of Adult Social Services and Lead Commissioner, Somerset County Council

Charles Rendell

Strategy Manager, Care Quality Commission

Carol Tozer

Director of Adult Social Services, Isle of Wight Council