Dom care

Person-centred care and support for home care providers

Stories of good person-centred care and support for domiciliary home care providers. The six examples offer learning points and practical guidance. 

Improving personalisation in care homes

Stories to support managers and owners of care homes offer good person-centred care for older people. Examples are drawn from Belong Warrington, Bisham Gardens, EachStep Blackburn

People not process - Co-production in commissioning

A resource to support councils use coproduction in their market shaping and commissioning practice according to Care Act guidance.

Blueprint for Personalised Care and Support

The Blueprint for Personalised Care & Support shows how organisations can work in person-centred ways to deliver personalised services.

Key resources

Top Tips: Commissioning for Market Diversity

A guide to help council commissioners develop a care and support market that reflects the diversity of their local population and offers choice to all.


Impact of Market Dynamics on Workforce Metrics in Homecare

An investigation amongst homecare providers of the impact of contract arrangements on workforce measures like staff turnover and pay rates.

Be Bold: developing the market for the small numbers of people with very complex needs

A resource that brings together the headlines on what is known about how to develop the adult social care market.

Commissioning for Better Outcomes

Standards for supporting local authorities with the commissioning and market shaping elements of the Care Act

Stronger Partnerships for Better Outcomes: A protocol for market relations

The Protocol recommends a co-production approach to local commissioning of care and support in line with Making it Real.

Driving up Quality in Adult Social Care: Quality Assurance briefings

Briefings primarily aimed at those responsible for delivering, commissioning or regulating care and support services

Commissioning for Provider Diversity 2013

A guide to help councils commission for improved value for money and diversity

Commissioning the future: start a new conversation

Workshop materials aimed at people involved in strategic commissioning