Direct Payment case studies
The case studies highlight organisations with successful strategies for promoting direct payments uptake. The case studies are taken from the Trust is the key - increasing the take-up of direct payments Report.
The case studies are categorised into the key themes identified within the research; Assessment and Planning, Support and Flexibility.
Case studies
Assessment and planning
The case studies show how the right technology, the right process and the right help with planning can promote direct payment take up.
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Cost capped external support planning
Disability Direct is a disabled people's user led organisation based in Derby offering a support planning service.
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Creating a truly personalised support plan
Essex Coalition of Disabled People Solutions offers a unique independent support planning service.
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Well Planned programme of implementation
A well planned programme of implementation of new technology by Hull City Council has led to a steady increase in uptake of direct payments.
Support
The case studies present a number of methods that are available to support people with managing money and staff recruitment. Managed bank accounts, PA registers, online communities and other tools can promote direct payment take up
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In-house approved register
The Isle of Wight Council scheme 'Support with Confidence' is an approved scheme for personal assistants.
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Managed direct payment accounts
Equal Lives in Norfolk manages over 2000 accounts for direct payments recipients in Norfolk & Suffolk
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Older people and support planning
The service provided by Age UK Kensington and Chelsea is for people who have a personal budget or who are paying for their own care.
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Peer Support
The 'Stronger Voices...Strong Support' project is developing a changing culture in Darlington and the surrounding local authority areas.
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Personal Assistant Register
The North West Personal Assistant Register (NWPA) is an easy-access, secure online recruitment tool that empowers Employers and Personal Assistants to search for the Right Person or the Right Job, in one place.
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Prepaid cards
Camden Council have provided people with prepaid cards for direct payments .
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Tailored support for mental health service users
Sheffield Mind provide a "Budget Management Service" for people who opt to take their personal budget as a direct payment.
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User friendly PA database
Choices & Rights goal was to provide a user-friendly PA database that has useful information for anyone in receipt of Direct Payments.
Flexibility
The case studies highlight the flexible nature of direct payments and how this can be used to the benefit of more people.
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Carers payment prescription
The Surrey GP Carers' Breaks scheme aims to encourage surgeries to identify carers and refer them on for a carers' break direct payment.
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Embedding direct payments
Cambridgeshire County Council developed a plan to tackle both public and staff awareness of direct payments.
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Independent Living Trust
Parents of four people with learning disabilities in Derbyshire created 'TRUST 23', an independent living trust (ILT)
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Pooling direct payments
The tenants of Trust 121 are adults who have high support requirements, they now pool their direct payments.