The record is 'the personalised care and support plan' owned by the individual.

It is a summary of the decisions, the outcomes/goals and actions in a format/s that is useful to both the person receiving the support and the practitioner. Information from this can be used to inform commissioning, for example through Working Together for Change (opens new window).

It is easy to navigate and can be accessed by the person, health and social care practitioner (with agreement).

A personal budget will be signed off where applicable. This may be within or above the indicative allocation based upon the outcomes of the conversation.