Making it happen

Coordinating and supporting a complex mix of actions agreed in the conversation which may include:

• Self-care - what I can do for myself
• Ongoing support from family and friends
• Use of universal services
• Use of voluntary / community resources
• Referral to speciality and /or community health services
• Coordination and ongoing support with necessary appointments and/or medicines management
• Implementing the personal budget - obtaining /possibly managing support, services or activities as determined in their care and support plan
• Keeping any records needed support the review process
• Refinement of the personal care and support plan when/if needed, e.g. changing elements of support as the person learns what works for them - rather than adaptations resulting from significantly changed needs or circumstances which may require further conversations with a practitioner)