This is a structured conversation between the person, involving the people, family, peer supporters and health /social care practitioner they know best, which covers:

  • What is important to you?
  • What is working (assets) / not working and what needs to change?
  • What is important in the future? (aspirations)
  • Look together at the information they have collected about health, risks etc (including integrated personal commissioning individual resource statement if applicable)
  • Confirm indicative allocation if a personal budget (health and/or social care) involved
  • What has worked in past? What is available locally?
  • Explore ideas and options together
  • Decide out outcomes and actions
  • Next steps - actions by person / practitioner / other with timeframes. If the person has a PB this will include developing the budget element of CSP and agreement/sign off process
  • Review - when, where and how
  • Contingency planning - what to do if you need help in the meantime
  • How, when, where to review progress
  • Confirm agreement for sharing and with whom

Other arrangements

  • In some local models of care, the development of how the budget will be used is delegated to another organisation or specific broker. The PCSP conversation described here will pull everything together with the person, start the process of thinking about solutions but be the prelude to a further conversation/s.
  • There are potentially important roles in personalised care and support planning for peers who can share their own experience and what has worked well for them, particularly around the effective use of personal health budgets. People Hub have been integral in building the role of peer support into local arrangements for personal health budgets implementation.