Leaner approaches to council operating systems

Think Local, Act Personal has developed new advice and thinking around how to reduce bureaucracy by developing three linked papers:

• Adult Social Care Minimum Process Framework
• Improving Direct Payment Delivery
• Re-thinking Support Planning: Ideas for an Alternative Approach

These three linked papers show that to achieve good results that make a difference to people's lives, there needs to be simplicity and clarity around the processes of Personal Budgets.

Documents

• Leaner approaches to council operating systems (pdf - 274Kb) (opens new window)
• Adult Social Care Minimum Process Framework (pdf - 608Kb) (opens new window)
• Improving Direct Payment Delivery (pdf - 246Kb) (opens new window)
• Re-thinking Support Planning: Ideas for an Alternative Approach (pdf - 414Kb) (opens new window)