What is the Blueprint for Personalised Care & Support?
The Blueprint for Personalised Care & Support shows how organisations can work in person-centred ways to deliver personalised services. This includes providing support to people who have personal budgets, but also goes well beyond social care. The blueprint is based on work done in partnership with people with support needs, their carers and families by over 30 provider organisations and 12 councils across England.
Each section of the blueprint shows how providers are changing the ways they work, and includes practical case studies and other materials produced by providers working together with people they support and commissioners.
The blueprint is divided into six main categories and a number of sub-headings that represent key areas for change by provider organisations. The text under each heading describes what the best and most innovative practice looks like against that category. Under each heading are relevant materials which show how, in practice, providers are working towards these goals.
The case studies have been drawn from across the country. Some are case studies from the National Provider Development programme. This worked with providers of all shapes and sizes, from care homes and domiciliary providers to micro-social enterprises and user-led organisations. The programme used a process called Working together for Change - a simple six-step process that involves taking information from people's outcome-focused reviews about what is working and not working for them, and what is important to them in the future. This information is then clustered and themed with people and their families to co-produce change. This results in change at an individual level through the reviews process, but then also contributes to an organisation's change at a strategic level. This is because the information can be used by providers to inform their business planning and development, and by commissioners to inform their strategic commissioning plans or build up a business case for work in a particular area.
Other case studies are in response to a national "call out" by the Association of Directors of Adult Social Services (opens new window) and the National Market Development Forum (opens new window).
Developed by Dr Sam Bennett, Policy Adviser to the Think Local, Act Personal partnership