Adult Social Care Outcomes Framework (ASCOF)

Key initiative, Need to know

The Adult Social Care Outcomes Framework (ASCOF) measures how well care and support services achieve the outcomes that matter most to people.

It supports councils to improve the quality of care and support services they commission or provide. This links with NHS Outcomes Framework ( NHSOF) and Public Health Outcomes Framework (PHOF).

Providers of adult social care need to know about this because many current contracts contain measures taken from this even if not explicit and this framework influences social care procurement frameworks for councils.

Adult Social Care Outcomes Toolkit (ASCOT)

Tool to support quality, Helpful to know

This tool is supports the delivery on the outcomes set out in the Adult Social Care Outcomes framework. It supports the measurement of quality in a range of social care settings for a range of groups. Providers may find it useful in checking progress.

Common Induction Standards and Manager Induction Standards

Tool to support quality, Need to know

Skills for Care Common Induction standards (CIS) and Manager Induction standards are the standards people working in adult social care need to meet before they can safely work unsupervised. These standards are essential to being able to demonstrate a workforce that has undergone training and development appropriate to their role. The manager standards clearly set out what a new social care manager needs to know. The CIS will be replaced with the Care Certificate in 2015.

CQC Fundamental Standards (in place from April 2015)

Key initiative, Need to know

The standards focus on rating providers in 5 key areas. The regulations also introduce a new duty of candour, and a fit and proper person requirement for directors, which will enable greater accountability of directors. These are significant changes to prior regulations and come into force in April 2015.

Dementia Tailored resource for carers and care providers on supporting people to live well with dementia

Tool to support quality, Helpful to know

This document takes each of the 10 quality statements for dementia in turn, and shows what they mean for care providers. It also highlights resources and information that may be helpful for providers working to improve the quality of their service for people and carers living with dementia.

Dementia: the use of medication for non-cognitive symptoms, behaviour that challenges and behaviour control

Tool to support quality, Need to know

This tool from NICE focusses on best practice in supporting people labelled as challenging and the management and use of anti psychotic medication. Providers of specialist dementia support need to know about this as it focusses on appropriate use of medication in these circumstances.

Driving up Quality Code

Key initiative, Need to know

This guidance and code was developed post Winterbourne View by the Driving up Quality Alliance to support better services to reduce the necessity for specialist hospital admission. It is important because it is a sign up code for providers committed to supporting people labelled as having challenging behaviour, to live ordinary lives and drive up quality.

Just Enough Support (IAS)

Tool to support quality, Helpful to know

Just Enough Support is a practical model tool to transforming and improving services so that people live better and fuller lives with less dependence on paid support and greater involvement in local communities. This model requires all stakeholders to come together with the aim to improve outcomes for people who use services and get best value in the use of resources.

Making it Real - marking progress towards community based personalised support

Tool to support quality, Helpful to know

This tool from Think Local Act Personal (TLAP) is a practical way of testing whether people who receive services are getting good lives through personalised services and exercising choice and control. It was designed by people with experience of using services (National Co production Advisory Group -NCAG). It is important to know because it is seen as a key marker for showing personalised approaches.

NHS England outcomes Framework (NHSOF)

Key initiative, Need to know

The NHS Outcomes Framework, alongside the Adult Social Care and Public Health outcomes frameworks, sits at the heart of the health and care system. The NHS Outcomes Framework provides a national overview of how well the NHS is performing. It is the primary accountability framework to drive up quality throughout the NHS by encouraging a change in culture and behaviour focused on health outcomes not process or task.

NICE Mental wellbeing of older people in care homes tailored resource for care providers

Tool to support quality, Helpful to know

This is a resource in support of people who live in care homes. It shows the opportunities to take part in meaningful activity and to have access to good mental and physical health services so that they can take part in the daily life of the care home community. It is important to know as CQC have indicated they will be taking account of compliance to NICE guidelines in the new inspection framework.

NICE Quality Standards

Key initiative, Need to know

NICE quality standards define what high quality care should look like in a defined care or service area. There are a range of Quality standards for social care developed by NICE to support and improve quality in specific areas of practice. Providers of social care (both adult and young people) need to know about NICE Quality Standards as CQC have will take them into account when inspecting services and the Care Act 2014 requires commissioners of social care to pay due regard to these Quality Standards when arranging services.

Progress for Providers Range

Tool to support quality, Helpful to know

These are a set of practical tools produced by Helen Sanderson Associates to support providers to check and develop progress in developing personalised support in a range of settings.

Public Health Outcomes Framework (PHOF)

Key initiative, Need to know

The Public health outcomes framework (PHOF) identifies key areas for health improvement and quality communities. It sets the context for the system, from local to national level to improve and protect health across and to reduce inequalities. It links with Adult Social Care Outcomes Framework (ASCOF) and NHS Outcomes Framework (NHSOF). Providers need to know about it because it influences local commissioning and people receiving services need to be engaged in their own wellbeing and that of their communities.

Special measures

Key initiative, Need to know

ADD to this when know more

Statutory Duty of Candour - Health and social care services

Key initiative, Need to know

The Statutory Duty of Candour is contained in Regulation 20 within the CQC Fundamental Standards which will come into force in April 2015. The Duty of Candour has been in place for NHS providers since November 2014 and is concerned with honesty when things go wrong. Any provider that fails to act in a transparent way where harm has been committed to a someone who uses health or social care services may be prosecuted by CQC.

Stronger Partnerships for Better Outcomes: A protocol for market relations

Tool to support quality, Helpful to know

This is a tool that supports a whole range of organisations to come together with people who use services and their families, to improve on current ways of doing things. It was coproduced by providers, commissioners and people using services. Councils are interested in this way of working because it improves lives and it can in some circumstances reduce the need for paid support through a wider shared range of community offers.

The Social Care Commitment

Key initiative, Need to know

The Social Care Commitment is the sector's promise to provide people who need care and support with safe, high-quality services. In order to make the commitment employers, individual employers, care workers and carers sign up to a series of seven statements that focus on values and behaviours and pledge to complete tasks that support the statements.

Providers need to know about this because it is a collective Adult Social Care agreement to improve lives and quality. In addition ADASS have expressed their support for this commitment as a good measure to support improvement.

Towards Excellence in Council's Adult Social Care (TEASC)

Key initiative, Helpful to know

TEASC is a national programme to help councils improve their performance in adult social care as councils are no longer inspected by CQC. It supports a collaborative approach to achieving budget challenges and maintaining or improving quality. Although this is for Councils, providers need to know about it as they will be asked to contribute to the assessment processes.

Values Based Recruitment

Tool to support quality, Need to know

The toolkit from Skills for Care (developed by National Skills Academy) helps employers put social care values at the heart of their recruitment and selection practice, with a view to having the right people in place, doing the right thing, in the right way.
It is important for providers to know about this as getting a workforce with the right values is critical to the lives of people who need support. In addition this initiative is supported by ADASS and the NHS.

Winterbourne View Concordat

Key initiative, Need to know

This is programme of action and vision for change . The change focusses on transforming attitudes and services for children, young people and adults with learning disabilities to ensure better outcomes and avoidance of institutionalised care.

Providers working for people with learning disability need to know about this and work in ways that fit with it.

Working Together for Change

Tool to support quality, Helpful to know

Working together for change is a structured 6 stage approach to engagement with people using services to review their experiences and quality of life and determine their priorities for change. It is collaborative and requires the sign up of providers, commissioners and people who use services in order to be successful.